These Terms and Conditions govern your use of pkoko and everything on it — your account, deposits, withdrawals, bonuses, and gameplay. Please read them carefully before you register or place any bets. By using pkoko, you agree to everything set out here.
These six points summarise the most important parts of pkoko's Terms and Conditions. The full terms follow below.
pkoko is strictly for adults. You must be at least 18 years old to register and play. pkoko reserves the right to request age verification documents at any time and to close accounts that cannot confirm eligibility.
Each player is permitted one pkoko account only. Duplicate accounts will be closed and any balances forfeited. If you have lost access to your account, contact pkoko support — do not create a new one.
pkoko processes withdrawal requests the same day they are submitted, subject to identity verification being complete. Withdrawals are paid to the same bKash, Nagad, or Rocket account used for the deposit.
All pkoko bonuses come with wagering requirements that must be met before bonus funds or winnings derived from bonus funds can be withdrawn. The specific requirements are stated clearly on each bonus offer page.
You are responsible for keeping your pkoko login credentials secure. pkoko will not be liable for losses resulting from unauthorised access caused by your failure to protect your password or device.
Any attempt to defraud pkoko — including chargebacks, bonus abuse, collusion, or use of automated software — will result in immediate account closure and forfeiture of all balances without appeal.
Welcome to pkoko. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and pkoko ("the Platform", "we", "us", "our") governing your access to and use of the pkoko website, mobile application, and all services offered through them.
By registering an account on pkoko, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use pkoko.
pkoko operates as an online gaming platform serving players in Bangladesh. All services are provided in accordance with applicable licensing requirements. These Terms are written in English and the English version is the authoritative version in all cases.
These Terms were last updated on 1 January 2025. If pkoko updates these Terms, we will notify registered players by email and display a notice on the platform. Continued use of pkoko after any update constitutes acceptance of the revised Terms.
To register and use pkoko, you must meet all of the following requirements:
pkoko reserves the right to request identity verification documents at any time. This may include a national ID card, passport, or other government-issued identification. Accounts that cannot complete verification may have withdrawals suspended until verification is complete.
Age Verification: pkoko takes age verification seriously. If there is any reason to believe a player may be under 18, pkoko will suspend the account and request documentation before allowing any further activity.
Each player is permitted to hold one pkoko account only. If pkoko identifies that a player holds more than one account, all duplicate accounts will be closed immediately and any balances in those accounts will be forfeited. The original account may also be reviewed and closed at pkoko's discretion.
You are solely responsible for all activity that takes place on your pkoko account. This includes all bets placed, all deposits made, and all withdrawals requested. You must keep your login credentials — your username and password — confidential and must not share them with any other person.
pkoko will not be liable for any losses resulting from unauthorised access to your account where that access was made possible by your failure to keep your credentials secure.
pkoko reserves the right to close or suspend any account at any time, with or without notice, if we have reason to believe that the account is being used in breach of these Terms, for fraudulent purposes, or in a manner that is harmful to pkoko or other players.
pkoko accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your pkoko wallet instantly upon confirmation from the payment provider. pkoko does not charge any fees on deposits.
If a deposit does not appear in your pkoko wallet within 10 minutes of the transaction being completed on your payment app, please contact pkoko support with your transaction reference number. Do not attempt to make a duplicate deposit before contacting support.
Important: pkoko only accepts deposits from payment accounts registered in your own name. Deposits from accounts belonging to other people — including family members — are not permitted and may result in account suspension.
pkoko processes withdrawal requests the same day they are submitted, provided that your account has completed identity verification and there are no outstanding compliance checks on your account.
If your withdrawal has not arrived within 24 hours of being approved, please contact pkoko support with your withdrawal reference number. pkoko will investigate and resolve any payment delays as quickly as possible.
Withdrawal to Third Parties: pkoko will never send a withdrawal to a payment account that does not belong to the registered account holder. This policy exists to protect players from fraud and cannot be overridden under any circumstances.
pkoko offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out here.
Bonus abuse includes — but is not limited to — creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or exploiting errors in bonus calculations. pkoko takes bonus abuse seriously and will close accounts where it is detected.
All games available on pkoko use certified random number generators (RNG) that are independently audited. The outcome of every game is determined entirely by the certified RNG and cannot be influenced by pkoko or by any player.
The published Return to Player (RTP) rates for each game are accurate and verified. RTP rates represent the theoretical long-term return and do not guarantee any specific outcome in any individual session.
Game Availability: pkoko's game library is subject to change. Games may be added, removed, or temporarily unavailable due to maintenance or provider decisions. pkoko will not be liable for the unavailability of any specific game.
The following conduct is strictly prohibited on pkoko. Engaging in any of the following will result in immediate account closure and forfeiture of all balances:
pkoko cooperates fully with law enforcement authorities and will provide account information and transaction records in response to lawful requests. Players who engage in prohibited conduct may also face legal action.
pkoko is committed to responsible gaming. We provide a range of tools to help players manage their gaming activity and stay in control. These tools are available directly from your account settings and take effect immediately upon activation.
If you are concerned about your gaming habits or those of someone you know, please visit pkoko's Responsible Gaming page for more information and support resources.
Responsible Gaming Policypkoko collects and processes personal data in accordance with our Privacy Policy. By registering on pkoko, you consent to the collection and use of your personal data as described in the Privacy Policy.
pkoko will never sell your personal data to third parties. Your data is used solely for the purposes of operating your account, processing payments, complying with legal obligations, and improving the pkoko platform.
Read our Privacy Policypkoko provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.
Nothing in these Terms limits pkoko's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
pkoko reserves the right to update or amend these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and notify registered players by email.
If you continue to use pkoko after updated Terms have been published, you are deemed to have accepted the updated Terms. If you do not agree with any changes, you must stop using pkoko and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, or if you need help with your pkoko account, our support team is available 24 hours a day, 7 days a week.
pkoko's support team includes Bengali-speaking agents. You are welcome to contact us in Bengali and we will respond in Bengali.
pkoko is built on transparency and fair play. Register today, deposit via bKash or Nagad, and enjoy 500+ games with same-day withdrawals and 24/7 Bengali support.